{
    "page": {
        "name": "Incognum",
        "url": "https://incognum.com/zh/status/",
        "time_zone": "UTC",
        "since": "2024-09-16",
        "updated_at": "2026-11-03T12:25:27+00:00"
    },
    "status": {
        "indicator": "none",
        "slug": "operational",
        "description": "所有系统运行正常"
    },
    "uptime": {
        "30d": 99.9754,
        "90d": 99.9875,
        "365d": 99.9876,
        "all_time": 99.9856
    },
    "components": [
        {
            "id": "sms-in",
            "name": "接收短信",
            "group": "通信服务",
            "description": "发送到您号码的验证码和短信。",
            "status": "operational",
            "indicator": "none",
            "uptime": {
                "30d": 99.9375,
                "90d": 99.9792,
                "365d": 99.9545
            }
        },
        {
            "id": "sms-out",
            "name": "发送短信",
            "group": "通信服务",
            "description": "您通过任一号码发出的短信。",
            "status": "operational",
            "indicator": "none",
            "uptime": {
                "30d": 99.9722,
                "90d": 99.9823,
                "365d": 99.985
            }
        },
        {
            "id": "voice",
            "name": "语音与语音留言",
            "group": "通信服务",
            "description": "来电、录音和语音转写。",
            "status": "operational",
            "indicator": "none",
            "uptime": {
                "30d": 100,
                "90d": 100,
                "365d": 99.9865
            }
        },
        {
            "id": "panel",
            "name": "网页控制台",
            "group": "平台",
            "description": "浏览器应用：收件箱、号码、余额和设置。",
            "status": "operational",
            "indicator": "none",
            "uptime": {
                "30d": 99.9468,
                "90d": 99.9823,
                "365d": 99.9886
            }
        },
        {
            "id": "api",
            "name": "公共 API",
            "group": "平台",
            "description": "REST 接口和 Webhook 投递。",
            "status": "operational",
            "indicator": "none",
            "uptime": {
                "30d": 99.9468,
                "90d": 99.9784,
                "365d": 99.992
            }
        },
        {
            "id": "site",
            "name": "网站",
            "group": "平台",
            "description": "公开页面、国家/地区目录和结账流程。",
            "status": "operational",
            "indicator": "none",
            "uptime": {
                "30d": 100,
                "90d": 100,
                "365d": 100
            }
        },
        {
            "id": "provis",
            "name": "号码开通",
            "group": "号码供应",
            "description": "付款后启用新号码。",
            "status": "operational",
            "indicator": "none",
            "uptime": {
                "30d": 100,
                "90d": 100,
                "365d": 100
            }
        },
        {
            "id": "pay",
            "name": "加密货币付款",
            "group": "支付",
            "description": "充值地址、区块确认和余额入账。",
            "status": "operational",
            "indicator": "none",
            "uptime": {
                "30d": 100,
                "90d": 99.9776,
                "365d": 99.9945
            }
        }
    ],
    "incidents": [
        {
            "id": "inc-20261026",
            "name": "澳大利亚号段接收短信延迟",
            "kind": "incident",
            "status": "resolved",
            "impact": "minor",
            "started_at": "2026-10-26T08:13:00+00:00",
            "ended_at": "2026-10-26T10:05:00+00:00",
            "duration_minutes": 112,
            "components": [
                "sms-in"
            ],
            "updates": [
                {
                    "status": "investigating",
                    "at": "2026-10-26T08:13:00+00:00",
                    "body": "这些号段使用的一条投递路由出现延迟。我们正将流量切换到备用路由。"
                },
                {
                    "status": "identified",
                    "at": "2026-10-26T08:44:21+00:00",
                    "body": "已确认：一条上游路由没有拒绝消息，而是将消息排入队列。流量正切换到备用路由。"
                },
                {
                    "status": "monitoring",
                    "at": "2026-10-26T09:33:38+00:00",
                    "body": "队列中的消息正在完成投递，投递时间已恢复到 10 秒以内。"
                },
                {
                    "status": "resolved",
                    "at": "2026-10-26T10:05:00+00:00",
                    "body": "问题已解决。此后所有服务均运行正常，您无需执行任何操作。"
                }
            ],
            "url": "https://incognum.com/zh/status/?month=2026-10#inc-20261026"
        },
        {
            "id": "inc-20261015a",
            "name": "控制台和 API 不可用",
            "kind": "major",
            "status": "resolved",
            "impact": "critical",
            "started_at": "2026-10-15T08:58:00+00:00",
            "ended_at": "2026-10-15T09:21:00+00:00",
            "duration_minutes": 23,
            "components": [
                "panel",
                "api"
            ],
            "updates": [
                {
                    "status": "investigating",
                    "at": "2026-10-15T08:58:00+00:00",
                    "body": "控制台和 API 正在返回错误，我们正在排查。"
                },
                {
                    "status": "identified",
                    "at": "2026-10-15T09:04:26+00:00",
                    "body": "已确认：主数据库的存储卷丢失。我们正在将副本提升为主库。"
                },
                {
                    "status": "monitoring",
                    "at": "2026-10-15T09:14:33+00:00",
                    "body": "副本已提升为主库，服务已恢复。数据没有丢失：所有写入均已提交到该副本。"
                },
                {
                    "status": "resolved",
                    "at": "2026-10-15T09:21:00+00:00",
                    "body": "问题在 23 分钟 后解决。完整报告已发送给所有拥有有效号码的账户，您无需执行任何操作。"
                }
            ],
            "url": "https://incognum.com/zh/status/?month=2026-10#inc-20261015a"
        },
        {
            "id": "inc-20261009",
            "name": "发往意大利的短信出现排队",
            "kind": "incident",
            "status": "resolved",
            "impact": "minor",
            "started_at": "2026-10-09T19:09:00+00:00",
            "ended_at": "2026-10-09T20:45:00+00:00",
            "duration_minutes": 96,
            "components": [
                "sms-out"
            ],
            "updates": [
                {
                    "status": "investigating",
                    "at": "2026-10-09T19:09:00+00:00",
                    "body": "这些号段使用的一条投递路由出现延迟。我们正将流量切换到备用路由。"
                },
                {
                    "status": "identified",
                    "at": "2026-10-09T19:35:52+00:00",
                    "body": "已确认：一条上游路由没有拒绝消息，而是将消息排入队列。流量正切换到备用路由。"
                },
                {
                    "status": "monitoring",
                    "at": "2026-10-09T20:18:07+00:00",
                    "body": "队列中的消息正在完成投递，投递时间已恢复到 10 秒以内。"
                },
                {
                    "status": "resolved",
                    "at": "2026-10-09T20:45:00+00:00",
                    "body": "问题已解决。此后所有服务均运行正常，您无需执行任何操作。"
                }
            ],
            "url": "https://incognum.com/zh/status/?month=2026-10#inc-20261009"
        },
        {
            "id": "inc-20261005",
            "name": "荷兰号段接收短信延迟",
            "kind": "incident",
            "status": "resolved",
            "impact": "minor",
            "started_at": "2026-10-05T08:10:00+00:00",
            "ended_at": "2026-10-05T10:10:00+00:00",
            "duration_minutes": 120,
            "components": [
                "sms-in"
            ],
            "updates": [
                {
                    "status": "investigating",
                    "at": "2026-10-05T08:10:00+00:00",
                    "body": "这些号段使用的一条投递路由出现延迟。我们正将流量切换到备用路由。"
                },
                {
                    "status": "identified",
                    "at": "2026-10-05T08:43:36+00:00",
                    "body": "已确认：一条上游路由没有拒绝消息，而是将消息排入队列。流量正切换到备用路由。"
                },
                {
                    "status": "monitoring",
                    "at": "2026-10-05T09:36:24+00:00",
                    "body": "队列中的消息正在完成投递，投递时间已恢复到 10 秒以内。"
                },
                {
                    "status": "resolved",
                    "at": "2026-10-05T10:10:00+00:00",
                    "body": "问题已解决。此后所有服务均运行正常，您无需执行任何操作。"
                }
            ],
            "url": "https://incognum.com/zh/status/?month=2026-10#inc-20261005"
        },
        {
            "id": "inc-20261002",
            "name": "Solana确认缓慢",
            "kind": "incident",
            "status": "resolved",
            "impact": "minor",
            "started_at": "2026-10-02T14:26:00+00:00",
            "ended_at": "2026-10-02T16:00:00+00:00",
            "duration_minutes": 94,
            "components": [
                "pay"
            ],
            "updates": [
                {
                    "status": "investigating",
                    "at": "2026-10-02T14:26:00+00:00",
                    "body": "网络拥堵导致确认速度慢于平时。充值资金安全，确认后会正常入账。"
                },
                {
                    "status": "identified",
                    "at": "2026-10-02T14:52:19+00:00",
                    "body": "已确认：网络内存池出现拥堵。我们已延长确认超时时间，确保拥堵消退前不会有交易过期。"
                },
                {
                    "status": "monitoring",
                    "at": "2026-10-02T15:33:40+00:00",
                    "body": "内存池拥堵已消退，确认时间恢复正常。"
                },
                {
                    "status": "resolved",
                    "at": "2026-10-02T16:00:00+00:00",
                    "body": "问题已解决。此后所有服务均运行正常，您无需执行任何操作。"
                }
            ],
            "url": "https://incognum.com/zh/status/?month=2026-10#inc-20261002"
        },
        {
            "id": "inc-20260921",
            "name": "莱特币确认缓慢",
            "kind": "incident",
            "status": "resolved",
            "impact": "minor",
            "started_at": "2026-09-21T12:32:00+00:00",
            "ended_at": "2026-09-21T14:58:00+00:00",
            "duration_minutes": 146,
            "components": [
                "pay"
            ],
            "updates": [
                {
                    "status": "investigating",
                    "at": "2026-09-21T12:32:00+00:00",
                    "body": "网络拥堵导致确认速度慢于平时。充值资金安全，确认后会正常入账。"
                },
                {
                    "status": "identified",
                    "at": "2026-09-21T13:12:52+00:00",
                    "body": "已确认：网络内存池出现拥堵。我们已延长确认超时时间，确保拥堵消退前不会有交易过期。"
                },
                {
                    "status": "monitoring",
                    "at": "2026-09-21T14:17:07+00:00",
                    "body": "内存池拥堵已消退，确认时间恢复正常。"
                },
                {
                    "status": "resolved",
                    "at": "2026-09-21T14:58:00+00:00",
                    "body": "问题已解决。此后所有服务均运行正常，您无需执行任何操作。"
                }
            ],
            "url": "https://incognum.com/zh/status/?month=2026-09#inc-20260921"
        },
        {
            "id": "inc-20260901",
            "name": "Webhook 投递延迟",
            "kind": "incident",
            "status": "resolved",
            "impact": "minor",
            "started_at": "2026-09-01T16:33:00+00:00",
            "ended_at": "2026-09-01T17:15:00+00:00",
            "duration_minutes": 42,
            "components": [
                "api"
            ],
            "updates": [
                {
                    "status": "investigating",
                    "at": "2026-09-01T16:33:00+00:00",
                    "body": "任务处理时间长于平时，我们正在排查队列。"
                },
                {
                    "status": "identified",
                    "at": "2026-09-01T16:44:45+00:00",
                    "body": "已确认：工作进程数量不足以承载当前负载，我们正在扩容。"
                },
                {
                    "status": "monitoring",
                    "at": "2026-09-01T17:03:14+00:00",
                    "body": "积压任务已处理完毕，所有任务再次恢复到一分钟内完成。"
                },
                {
                    "status": "resolved",
                    "at": "2026-09-01T17:15:00+00:00",
                    "body": "问题已解决。此后所有服务均运行正常，您无需执行任何操作。"
                }
            ],
            "url": "https://incognum.com/zh/status/?month=2026-09#inc-20260901"
        },
        {
            "id": "inc-20260818",
            "name": "发往澳大利亚的短信出现排队",
            "kind": "incident",
            "status": "resolved",
            "impact": "minor",
            "started_at": "2026-08-18T16:22:00+00:00",
            "ended_at": "2026-08-18T17:53:00+00:00",
            "duration_minutes": 91,
            "components": [
                "sms-out"
            ],
            "updates": [
                {
                    "status": "investigating",
                    "at": "2026-08-18T16:22:00+00:00",
                    "body": "这些号段使用的一条投递路由出现延迟。我们正将流量切换到备用路由。"
                },
                {
                    "status": "identified",
                    "at": "2026-08-18T16:47:28+00:00",
                    "body": "已确认：一条上游路由没有拒绝消息，而是将消息排入队列。流量正切换到备用路由。"
                },
                {
                    "status": "monitoring",
                    "at": "2026-08-18T17:27:31+00:00",
                    "body": "队列中的消息正在完成投递，投递时间已恢复到 10 秒以内。"
                },
                {
                    "status": "resolved",
                    "at": "2026-08-18T17:53:00+00:00",
                    "body": "问题已解决。此后所有服务均运行正常，您无需执行任何操作。"
                }
            ],
            "url": "https://incognum.com/zh/status/?month=2026-08#inc-20260818"
        }
    ],
    "scheduled_maintenances": [
        {
            "name": "主要区域网络升级",
            "components": [
                "panel",
                "api",
                "site"
            ],
            "scheduled_for": "2026-11-10T03:00:00+00:00",
            "scheduled_until": "2026-11-10T03:30:00+00:00",
            "body": "本次维护时段较短。期间您的号码仍会正常接收消息；控制台可能会短暂进入只读状态，新订单会进入队列且不会丢失。"
        }
    ]
}